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FAQ
Top Buy RX Questions:
1) Why are your drugs so inexpensive?
2) Do I need a prescription?
3) Where do your drugs come from?
4) How long does will it take for my order to arrive?
5) Is this legal?
6) I don't see the drug I need. Can I request it?
7) How can I pay for my shipment?
8) Do you accept health insurance for payments?
9) Can refills be sent automatically?
10) Can I place an order by phone?
11) Can I cancel my order after I have paid?
12) How can I check the status of my order?
Top Buy RX Answers:
1) Why are your drugs so inexpensive?
A large part of our cost savings comes from our Top Buy RX business model. Because Top Buy RX does not have the overhead of
a pharmacy, our operating costs are kept at a bare minimum and our only advertising is through word-of-mouth. Maybe more
importantly, we buy our drugs from the source. Like nearly everything else these days -- from Nike shoes to plasma screen
televisions -- many of the prescription drugs that Americans buy are manufactured in Asia. By going directly to the source,
we cut out middleman markups and the price discrimination markup drug manufacturers impose on the affluent US market. Many
of the drugs sold in Western markets are sold at 10,000 to 100,000 times the cost of production. The average Indian
consumer earns about 1/60th of what the average American consumer earns. Thus, drugs sold in India cannot be sold at the
hefty markup they carry in the US market.
Additionally, while we hope for at least modest profits, Top Buy RX overarching goal is to provide generic prescription
drugs to Americans who would not otherwise be able to afford them. This philosophy, along with our business model, allows
us to greatly reduce the typical industry markups.
For more information on Top Buy RX generic prescription drugs, please read about our
Generic RX Products.
2) Do I need a prescription?
Yes. The FDA has imposed a new policy that requires a prescription to accompany each drug that is ordered. This can be a
copy of the original prescription or a copy/picture of the prescription pill bottle, if your prescription has already been
filled. Top Buy RX only need a copy of your prescription the first time you place an order (for each drug). After that it
will be on file and it never expires.
There are many ways to provide Top Buy RX with a copy of your prescription. The easiest and quickest way is to take a
digital picture of your prescription or your prescription pill bottle and email it to us at
support@topbuyrx.com. You can also email us a scanned copy, or fax your prescription to Top
Buy RX toll-free at 1-815-572-8991.
3) Where do your drugs come from?
Top Buy RX drugs come from many of the world's largest pharmaceutical manufacturers: Aventis, Abbott, AstraZeneca, Cipla,
GlaxoSmithKline, Pfizer, and Ranbaxy, to name a few. Our drugs come from many of the world's largest pharmaceutical
manufacturers. Some are American companies and many are Asian. All are high-quality pharmaceutical manufacturers, who are
either certified by the US FDA or the World Health Organization. According to
Business World, India now has the largest number of
FDA-approved manufacturing units [for prescription drugs] outside the US. Some of the largest pharmaceutical companies in
the world are based in Asia, and India alone has over
70 FDA approved plants and another 200
manufacturing units which comply with World Health Organization Good Manufacturing Practices (GMP). Many of these companies
sell directly to US consumers or sell raw ingredients to Western pharmaceutical manufacturers such as GlaxoSmithKline,
Merck, and Pfizer who in turn sell to American consumers. Some Asian pharmaceutical companies also have
manufacturing plants in the US.
For those unfamiliar with Asian pharmaceutical manufacturers, more details are available
here.
4)How long does will it take for my order to arrive?
Top Buy RX offer a flat-rate shipping option: 7-28 days via Express Mail Service (EMS). This shipping time is in addition to order
processing, which we hope to do within one business day in most cases. If there is a problem with your order, please send
an email to: mytopbuy1@yahoo.com.
5)Is this legal?
In the late 1980s, the FDA put a new policy into place which allowed US consumers to import up to a 90-day supply of
prescription drugs for personal use (i.e. not for resale). This policy was designed to allow AIDS patients and others who
suffered from chronic illnesses to import drugs which had not yet undergone FDA approval. However, with the emergence of
the Internet, many companies began to offer the US consumers less expensive prescriptions from abroad.; The FDA began to
crack down, asserting that the policy only applied to non-FDA approved drugs (which protects US pharmaceutical manufacturers
from foreign competition and keeps prices artificially high).
The US Congress responded by authoring a plethora of bills stating that the FDA should not prohibit the importation of
prescription drugs from abroad as long as such drugs are for personal use (i.e. in no larger than 90-day quantities). While
the official FDA policy has not yet changed, the agency has not interfered with importation for personal use as long as the
purchaser has a prescription for the drugs being imported. In fact, some
local and state governments in the US have
begun to buy prescription drugs for their public employees from abroad in order to cut costs, and many more have stated
their intentions to begin doing so. Recent Developments --
1,
2,
3,
4,
5.
Importing prescriptions has become a very hot topic recently, receiving a lot of attention in the presidential primary
debates, a feature story on
60 Minutes and other major news programs, and in the lobbying campaigns of groups such as
AARP. The debate still rages on.
For further information on current legislation and the legalities of importing prescription drugs for personal use, we have
provided several links below:
Congressional Legislation:
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Amendment to Allow for Importation of Prescription Drugs
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Affordable Medicine Safety and Access Act
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Preserving Access to Safe, Affordable Canadian Medicines Act
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Importation of Prescription Drug Bill #H.R.1
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Prescription Drug Parity for Americans Act
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Save Our Seniors Act
6) I don't see the drug I need. Can I request it?
Yes. If you don't see your prescription listed, please email Top Buy RX at support@topbuyrx.com
7) How can I pay for my shipment?
Top Buy RX accepts every major credit card as well as numerous other options.
8) Do you accept health insurance for payments?
Top Buy RX wishes that it was possible to work with heath insurance plans. Our goal is to make your prescriptions as
affordable as possible. Unfortunately, at this point it does not appear to be an option insurers plan to explore but we
will continue to pursue it and keep you updated.
9) Can refills be sent automatically?
Yes. Please check out the Automatic Refill Program for more details.
10) Can I place an order by phone?
Currently Top Buy RX does not have the capability to take orders by phone. We can take orders via the web page, fax, or
email. If for some reason those options do not work for you we will try our best to work out an alternative ordering method
on a case-by-case basis. Please email or fax your contact details and we will respond.
11) Can I cancel my order after I have paid?
Until the order has been shipped it is possible to cancel the order. Please email Top Buy RX immediately if you need to
cancel your order. Unfortunately, after the order has been shipped cancellation is not an option.
12) How can I check the status of my order?
If you have a question that is not answered on this page, please contact Top Buy RX.
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